Frequently Asked Questions
What can I expected regarding discharge from Sacred Oak Medical?
The treatment team, along with the patient and their family, makes the decision regarding discharge based on the patient’s symptoms and needs. Patients are given an estimated length of stay upon admission, which may change during the hospital stay based on individual progress and need. All patients are required to have aftercare appointments prior to being discharged. The assigned therapist will coordinate with the patient to connect them to an existing provider or to refer to new services for continuity of care. Sacred Oak Medical Center attempts to complete discharges prior to 11am. Please coordinate transportation on the day of discharge to accommodate this time frame. Notify the assigned therapist as soon as possible if this will not be feasible.
What About Costs?
We accept most commercial insurance plans and private pay. We also are in the process of obtaining our Medicare number which will allow us to accept Medicare patients. We request that you provide insurance information prior to the admission so that we may verify your benefits and make arrangements for any out of pocket costs. Please call our assessment or business office and they can answer any additional questions regarding your benefits.
What are the visiting hours?
Our first priority is the safety of our patients and guests, so we ask that visitors keep all personal items such as purses, bags, or any sharp items in their vehicle as they are not allowed on the units. Outside food and drink is also not allowed and photo ID is required to visit.
What can I expect during a typical day at Sacred Oak Medical Center?
The treatment day varies by program but there are many common elements which will be explained at admission. During the first 24 hours, a patient will complete a psychosocial evaluation, a nursing assessment, a history and physical examination and a comprehensive psychiatric evaluation. A typical day includes a visit from your Doctor, group therapy, educational activities and other focused events that are structured to help with your recovery and progress.
Is this confidential?
Absolutely. Rigorously enforced laws of confidentiality help protect your rights to privacy. We cannot confirm or deny your presence in our facility without your written permission.
Can I make and receive phone calls?
Yes, adults may make calls during most non-therapy times, but please leave cell phones at home. To protect your privacy you will be assigned a confidential ID number at admission. To receive calls from your family or friends they will need to use this number. We ask that family members wait to call until listed phone times so as not to disrupt the treatment program.
What can I expect from the treatment team?
What can I expect regarding treatment at Sacred Oak Medical Center?
Sacred Oak Medical Center provides short-term, acute, crisis stabilization. Like most acute mental health hospitals, we primarily use group therapy as it can be much more effective for acute recovery. The treatment team at Sacred Oak Medical Center encourages all patients to include their family/significant others in their recovery. The assigned therapist will talk to designated family members and set up a family session, as appropriate to treatment. All patients are on unit restriction for a minimum of 24 hours. At that point, the physician may determine if the patient is safe to attend off-unit activities and eat meals in the cafeteria. Patients are expected to participate in the unit activities unless their attending physician indicates they are too ill to attend programming. Patient phones are not available while groups are in session.